Customer Support

How Can We Help You?

Customer Support

Ecofitt is committed to helping you with all of your energy and water conservation needs.

You can contact us by email at [email protected].

Alternatively, you can contact us by phone. Please call one of our local numbers, which you can find to on the right hand side of this page. Residents outside of our local calling areas can contact us at 1-877-326-FITT (3488). One of our customer service representatives would be happy to assist you during our business hours.

Frequently Asked Questions

How can I get an Energy Saving Kit?

If you live in Manitoba and are a Manitoba Hydro customer, you may be eligible for a free Energy Saving Kit. Click here for details.

If you live in British Columbia and are a BC Hydro customer, you may be eligible for a free Energy Saving Kit. Click here for details.

If you’d like to order an Energy Saving Kit, click here for details.

What is Weatherization?

Weatherization, weatherproofing, draftproofing and air sealing are terms used to describe upgrades made to exterior walls, roofs and gaps around windows and doors to help prevent heat loss. This can include upgrading insulation, caulking windows, weatherstripping doors and sealing gaps.

Click here to see the Weatherization Products we offer.

What does low-flow mean?

A low-flow showerhead saves you water and money! They use less water than older models but compensate with air-pressure technology. That means you’ll save water and still be able to wash the conditioner out of your hair!

Click here to see our range of low-flow showerheads here.

What is an aerator?

An aerator is a small washer-like device that is easy to install on kitchen and bathroom facets. By adding air to the water flow, it can reduce water use by up to 4%.

Click here to see our range of aerators here.

Ontario

Address: 3770B Laird Road
Mississauga, ON L5L 0A7
Tel: 1-877-326-3488
Office Hours: Monday – Friday
8:30am – 4:30pm EST
+ Map To Location

British Columbia

Address: 1148-585 Seaborne Ave
Port Coquitlam, BC – V3B 0M3
Tel: 1-877-326-3488
Office Hours: Monday – Friday
8:30am – 1:30pm PST
+ Map To Location

Manitoba

Address: 2061 Logan Ave.,Unit 9 & 10,
Winnipeg, MB – R2R 0N1
Tel: 1-877326-3488
Office Hours: Monday – Friday
8:30am – 4:30pm CST
+ Map To Location

Product Installation

Ecofitt offers a full suite of installation services for all the products we carry. Our network consists of certified G2/G3 HVAC technicians, Master Electricians and Master Plumbers to install any of the products we sell as part of any mass market program our clients may offer. Past installation products include the installation of over 5000 thermostats and CFL bulbs as part of a utility program, retrofitting energy efficient toilets as part of a municipal program and the completion of energy audits and basic energy upgrades as part of a large scale Canadian retailer program.

Regardless of how small or large your project is, contact us today to learn more at 1-888-ECO-FITT (1-888-326-3488) ext. 27

Energy Audits

Ecofitt currently offers residential energy auditing services through our team of Certified Energy Auditors (CEAs). All of our auditors are certified by the federal government through Natural Resources Canada (NRCan) and collectively bring with them more than 50 years of experience. Auditing services typically include a “blower door” test whereby a home is depressurized to observe air leakage and other inefficiency problem areas. Testing also assigns an energy rating to a home and makes recommendations on how best to improve efficiency. Through Ecofitt’s utility partnership programs, upgrades to a home are typically made in most cases with zero cost to the homeowner. Upon completion of upgrades, a follow-up audit Is completed to determine actual energy efficiency improvements made to a home. Often times, a customer will see thousands of dollars in energy savings as a direct result of upgrades made.

To learn more call us at 1-877-ECO-FITT (1-877-326-3488) ext. 30

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How Can We Help You?