Residential No-Charge Energy Savings Program
The RNCES Program offered no-charge installation of energy efficient products and a basic energy audit for single family homes, apartments and condominiums across the province of Alberta. Ecofitt was awarded the contract to develop and deliver this program in December 2016.
Ecofitt designed, developed and launched a seamless online pre-launch registration process within two weeks of the kickoff meeting. By the fall of 2018, Ecofitt addressed over 150,000 program registrants and completed over 120,000 in-home visits with product installations, including almost 30,000 smart thermostat installations.
Over the course of the program customer satisfaction ratings have remained extremely high and are consistently 4.92 out of five or higher.